Our Services
Three services. One goal.
Helping you move forward with clarity
Embedding new skills and fast-tracking development
Qual Practitioner Skills
On-going Support
Capability & Training
Insight Design & Consulting Skills
Bespoke Programmes & One-off Sessions
Moderation - Stakeholder, IDI’s, Groups
Advanced moderating & projectives
Facilitating workshops and client stakeholders
Semiotics in practice
Designing discussion guides, project management, sample design and set-up, analysis, deliverable creation
Running workshops, immersion sessions and sprints
Presentation training
Proposal design and brief interrogation
Make it your own
We can design courses bespoke to your teams needs or create programmes around whichever skills you want to develop
We can help you build your insight function from scratch
We believe success comes from ongoing support to embed the training
We provide ongoing mentoring and coaching for teams and individuals
Client insight teams
Our bespoke development sessions include:
Creating impact with deliverables
Creating frameworks for consistent and impactful reporting across larger organisations
Method insight – help your team and stakeholders walk in consumers shoes
Intercepts and observations – make the most of any immersion, closeness or ‘on the ground’ activities
Team purpose and strategy development
Think like a consultant
Designing and facilitating tailor made team days and workshops
We have a tonne of experience helping client side teams to upskill, and evolve their positioning, delivery and offer
Because impact doesn't come from insight alone. It comes from what you do with it
Reviewing how insight is generated, shared and used
Strengthening internal narratives and communication
Identifying barriers to customer-centric thinking
Supporting teams to work more effectively together
Designing and embedding customer closeness programmes
This can include:
Before you commission something new, it's worth asking: have you fully used what you already have?
We work with organisations to unlock the value of existing knowledge - bringing together past research, internal thinking and stakeholder perspectives to create clarity and direction
Often, the opportunity isn't more data. It's better synthesis
Consultancy & Synthesis
Insight & Research
Complete qualitative expertise
We offer the full spectrum of qualitative research - from shaping the right questions through to delivering clear, compelling insight
Whether it’s exploration, deep dives or bringing multiple strands together, we design and deliver each stage with care, rigour and real expertise
Problem-led, not method-led
We don't start with a methodology, we start with the challenge. We use whatever best gets to the heart of what's going on
Evolving how insight works
We combine skills, experience and techniques to understanding the wider forces shaping behaviour and meaning
Designed to move things forward
Our role isn't just to generate insight, but to create clarity, direction and momentum - so you can act with confidence
Contact Us
Let's chat about your insight needs
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